Responsible Gaming

At 988fb Responsible Gaming
Our Commitment

Gaming is truly fun only when it is played for enjoyment. 988fb believes responsible gaming is not just a rule — it is our commitment to your wellbeing and your family.

18+ Age Limit
24/7 Support
100% Voluntary Limits
0 No Compromise

Why is responsible gaming so important?

Online gaming, when enjoyed responsibly, is a great form of entertainment. But when play gets out of control, it can cause real harm — to your personal life, your family, and your finances.

At 988fb, we believe that Responsible Gaming A culture — not just a page. We have built real tools and support systems to ensure every user's experience stays enjoyable and safe.

With the realities of life in Bangladesh in mind, we offer gaming limits, self-exclusion, cooling-off periods, and direct support — because your wellbeing matters more to us than our business.

Keep in mind — Responsible gaming does not mean less fun — it means more fun over the long run. When you play within your limits, you can truly enjoy every moment.

988fb is a licensed platform. Ensuring responsible gaming is both a condition of our license and an ethical obligation we take seriously.

Self-Assessment

Consider whether any of the following apply to you:

I do not play beyond my budget or chase losses.

I set my playing time in advance and stick to it.

Keep up your relationships with family and friends while you play.

I do not feel restless or anxious when I am not playing.

Gaming does not interfere with my daily responsibilities and commitments.

If you cannot check even one box, please contact our support team.

Our Responsible Gaming Tools

988fb gives you full control over your own gaming experience.

Deposit Limit

Set your own daily, weekly, or monthly deposit limits. Limits take effect immediately once set. A 24-hour cooling-off period applies if you wish to increase a limit.

Session Time Limit

Set a time limit for each session before you start. Once your limit is up, the platform will automatically alert you and give you the option to end the session.

Cooling-Off Period

If you feel like you need a short break, you can temporarily suspend your account for anywhere between 24 hours and 6 weeks. No logins or transactions will be possible during this period.

Self-Exclusion

If you want a long-term break from playing, you can close your account for 6 months to 5 years, or permanently. Once this decision takes effect, it cannot be reversed.

Loss Limit Control

Set a maximum loss limit for any given period. When you hit that limit, the session ends automatically — no risk of losing more in the heat of the moment.

Direct Support

If you or someone you know needs help, our trained support team is available around the clock — ready to assist with full confidentiality and no judgment.

Signs of Problem Gaming

If you notice these signs in yourself or someone close to you, take it seriously — getting help early makes things much easier to manage.

Urge to Chase LossesIf you start placing bigger bets to recover what you have lost, that is a warning sign.

Social & Family WithdrawalWhen gaming begins to damage relationships with family, friends, or colleagues, or affects your work.

Financial Pressure & DebtBreaking into savings, taking on debt, or secretly borrowing money from family to fund gambling.

Emotional DistressFeeling anxious, irritable, or restless when unable to play.

Tendency to LieHiding your gambling from family or loved ones, or lying about it.

Loss of ControlBeing unable to stop even when you want to, or consistently playing longer than planned.

Steps to Getting Help

Acknowledging a problem is the first step toward solving it. 988fb is always here for you.

1
Take an honest look at yourself

Be honest with yourself about your gaming habits. Go through the signs listed above and ask yourself — is playing still enjoyable, or has it become something you feel compelled to do?

2
Use the Tools

Enable deposit limits, time limits, or a cooling-off period from your account settings. These take effect immediately and help you regain control.

3
Contact 988fb Support

Let our support team know. They will listen without judgment and help you understand your situation and find a solution in complete confidence.

4
Seek Professional Help

If needed, reach out to a professional counselor or psychologist. Gaming addiction is a recognized mental health condition, and effective treatment is available.

5
Consider Self-Exclusion

If you feel you need an extended break, use the self-exclusion option. It takes courage — not weakness.

For urgent mental health support, contact the Bangladesh National Mental Health Helpline: Kaan Pete Roi — 01779-554391

Simple Tips for Playing Responsibly

Following these simple habits will keep gaming a source of enjoyment.

  • Set a budget before you play and treat it as an entertainment expense — do not expect to get it back.
  • Never play with borrowed money or funds needed for household essentials. Only use what you can genuinely afford to lose.
  • Avoid playing when you are angry, sad, or stressed. Decisions made under emotional pressure often lead to regret.
  • Take regular breaks. Every hour, step away for at least 10 minutes — walk around, drink some water, and rest your eyes.
  • Do not treat winnings as guaranteed income. Every game outcome is entirely random and never predetermined.
  • Make time for hobbies and activities beyond gaming — family, friends, sports, or creative pursuits.
  • Once you have lost a set amount, stop playing for the day. The urge to "win it back" is the most dangerous mindset there is.
  • Review your gaming history every month. Your full transaction and play history is available directly from your 988fb account.

How to Activate the Tools

Using responsible gaming tools at 988fb is straightforward. Just follow a few simple steps.

01
Log in to your account

Log in to your 988fb account and go to the "My Account" section. Look for the "Responsible Gaming" option.

02
Set Limits

Enter your preferred amount in the deposit limit, loss limit, or time limit field and confirm. Reducing a limit takes effect immediately; increasing one takes effect after 24 hours.

03
Choose a Break or Exclusion

Choose a cooling-off period or self-exclusion duration. Once confirmed, your account will remain locked until that period is fully complete.

04
Contact Support

For any issue, reach out to our support team via live chat or email. They will assist you with complete confidentiality.

Minor Protection — Strict 18+ Policy

988fb is strictly for adults (18+). We follow rigorous verification procedures to protect minors.

Age Verification

Age verification via date of birth and a government-issued ID is mandatory at registration.

Family Controls

Parents can use parental control software on their devices to restrict minors from accessing the platform.

Cancel Immediately

Any account confirmed to belong to a minor is immediately closed and all balances are refunded.

Regular Monitoring

Automated systems monitor accounts around the clock to detect unusual activity.

A note to parents: If you suspect a minor is using an online gaming platform, contact our support team right away. We will act promptly.

Frequently Asked Questions

Answers to the most frequently asked questions about responsible gaming.

Reducing a limit takes effect immediately. However, increasing a limit requires a 24-hour cooling-off period — this is intentional, and it protects you from making impulsive decisions.

Accounts cannot be reactivated before the self-exclusion period ends. For permanent exclusions, the account can never be reopened. This strict policy exists solely to protect your long-term wellbeing.

Yes. If a family member believes their loved one is struggling with gaming addiction, they can contact our support team. We will assess the situation and take the necessary steps.

Using deposit limits or time limits has no effect on your bonus eligibility. However, while your account is inactive during a cooling-off or self-exclusion period, any offers running during that time will not apply — which is expected.

As the account holder, you are responsible for keeping your login credentials secure. Never share your password with anyone. If this has already happened, contact our support team immediately.

988fb does not provide counseling directly, but our support team can help connect you with specialist organizations. We can provide information on mental health service providers available in Bangladesh.
Ensuring Safe Gaming

Play responsibly, enjoy every moment

Join 988fb — where entertainment and safety go hand in hand. Register today and explore our responsible gaming tools for yourself.

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